Bruce's Air Conditioning BBB Business Review
5 out of 5 based on 13 reviews
5.0 out of 5 stars
- July 22, 2019

Bruces has taken care and installed units for us for about 20 years; the business has change ownership but not quality in work or customer service I’m very happy to report. My air stopped cooling and Chris arrived. He had .the issue resolved in a matter of minutes- replaced a part on my outside unit and said you are good to go. I couldn’t believe the speed of diagnosis n repair. Tyler followed up the next morning but that was just because he had me on his repair work list on Monday morning. But’ outstanding genuine and kind customer service. He checked my coolant just because I am overly concerned about it going out again. Of course, it was just fine. I couldn’t be happier with the service and knowledge. Truly’ these guys are gems and know their stuff. They won’t charge you any more then what is fair or make unnecessary repairs or excuses. They are the real deal. In this age of seemingly every repair or tradesperson gouging you—— Bruces has stayed true to quality-honesty and retaining great craftsman. Thank you Chris and Tyler!,

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5.0 out of 5 stars
- July 15, 2019

Was very happy with the service provided. Our A/C was just in need of regular service, and was done very professionally and efficiently. Everything that was done was explained when completed. Thank you!

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5.0 out of 5 stars
- June 11, 2019

Our AC started blowing hot air around noon. We called Bruce's AC and were told someone could be there between 3PM - 5PM. We were pleased with the prompt timeframe. To our surprise Bob showed up even earlier than 3PM. Bob was very professional and knowledgeable. He solved our problem in an excellent amount of time. We want to thank Bob and Bruce's AC for outstanding service.

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5.0 out of 5 stars
- September 21, 2018

Bruce's A/C & Heating is the BEST!!! Kathy bent over backwards to get a tech to me this week when my A/C went out after 4:00. My tech, Chris drove all the way from MESA to me in Sun City in all that evening traffic!! He quickly diagnosed the issue, temporarily re-wired to get me A/C until he could pick up the part the next day. And just like he promised...he was back to install it!! Chris was great! Friendly, skilled at what he does and honest...he did not try to sell me anything I did not need!! Like a breath of fresh air to find a service company that is Concerned about customers, Honest and so Hardworking!!! Many Kudos to Bruce's!!! Thanks again Chris!!!

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5.0 out of 5 stars
- July 27, 2018

I was elated, because of your technician Chris aka Philadelphia Freedom. Chris honored a warranty return for an indoor cooling fan, for my father in law, Robert Holloway, at his former Mesa AZ address. the motor complete w/windings, shorted out. He replaced it not once, but twice per warranty. After the second burnt motor, Chris strongly recommended a new system; because of the age of the existing system (dating back to the late 80's-early 90's)!! However, after reconsideration, he wire the system directly to motor; by passing the relay per the schematic, yet not compromising the safety overloads! Chris, is a real asset, to Bruce's Air...saved our butts!! Very proficient and conscientious technician!!! Thank you, Bruce's Air!!! This work was performed on July 5th

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Bruce's AC
Average rating:  
 36 reviews
by John Kirby on Bruce's AC
Great Job

Shopped around for two whole new systems. I remembered my neighbor had units replaced a few months ago and asked who they used because I was not happy with the quotes I was getting. Glad I did...didn't try to sell me most expensive option but what I needed. Great price and installed professionally. I've had two minor issues come up and they have responded immediately. I work in Real Estate and have recommended to everyone. Great job!

by Charlotte on Bruce's AC
Always good service!

Always have had very good service with Bruce's Air.

by Joanne on Bruce's AC
No problems ever!

No problems in the past 17 years!

by Jery on Bruce's AC
Excellent Service

Been doing business with Bruce's for years. Always excellent service.

by John on Bruce's AC
Honest!

Honest and prompt service. Highly recommend.

by Bernie on Bruce's AC
Integrity

Bruce's AC stands behind the air conditioners they install.

by Argall on Bruce's AC
Outstanding Service!

Outstanding Service with a reasonable charge.

by Martha on Bruce's AC
Excellent Service!

Thank you so much for such excellent service.

by Dave on Bruce's AC
Excellent Customer Service!

Excellent Customer Service! I highly recommend Bruce's Air Conditioning. They have serviced my home and rental properties for three years.

by Margie on Bruce's AC
Professional!

Very pleased with the professionalism of your technician. He explained everything to me. Would use Bruce's service again!

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