Bruce's Air Conditioning BBB Business Review
5 out of 5 based on 10 reviews
5.0 out of 5 stars
- September 21, 2018

Bruce's A/C & Heating is the BEST!!! Kathy bent over backwards to get a tech to me this week when my A/C went out after 4:00. My tech, Chris drove all the way from MESA to me in Sun City in all that evening traffic!! He quickly diagnosed the issue, temporarily re-wired to get me A/C until he could pick up the part the next day. And just like he promised...he was back to install it!! Chris was great! Friendly, skilled at what he does and honest...he did not try to sell me anything I did not need!! Like a breath of fresh air to find a service company that is Concerned about customers, Honest and so Hardworking!!! Many Kudos to Bruce's!!! Thanks again Chris!!!

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5.0 out of 5 stars
- July 27, 2018

I was elated, because of your technician Chris aka Philadelphia Freedom. Chris honored a warranty return for an indoor cooling fan, for my father in law, Robert Holloway, at his former Mesa AZ address. the motor complete w/windings, shorted out. He replaced it not once, but twice per warranty. After the second burnt motor, Chris strongly recommended a new system; because of the age of the existing system (dating back to the late 80's-early 90's)!! However, after reconsideration, he wire the system directly to motor; by passing the relay per the schematic, yet not compromising the safety overloads! Chris, is a real asset, to Bruce's Air...saved our butts!! Very proficient and conscientious technician!!! Thank you, Bruce's Air!!! This work was performed on July 5th

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4.5 out of 5 stars
- July 9, 2018

Have used Bruce's AC in the past for yearly service and repairs and was very satisfied. I have a 5yr old AC that I will be calling on them to service once a year, from now on. Had Shamrock install the new unit but I am very disatisfied and disappointed with their service techs..they did not re-install the condensation line either, don't know what they did with it. If you want an honest diagnostic work and great Service, Call Bruce's AC. Easton, the tech guy, emailed me an invoice with very detailed info, what was under warranty and what he did. Thank you Easton & Bruce's AC

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5.0 out of 5 stars
- March 15, 2017

I found Bruce's AC when using newacunit. com. i looked at the yelp reviews and rolled the dice. i was so surprised! I placed my order at 7pm and was called within an hour. they were out the next day to do a survey and installed the entire system the day after. the options they suggested were well needed and there wasn't any high pressure sales for the things i thought i didn't need. when installing my unit they found a leak in my brand new condenser. instead of fixing it and slapping it in, they had a new unit sent up from Tucson forcing them to wait 3 hours before completing the job. this just goes to show they do the right thing regardless of time or inconvenience. they could have just fixed the leak and i never would have known. that honesty goes a long way. After they left, i felt that the fan speed was little too high. i called them and they were out at 9am the next day and fixed it up. my new system has been running great all week thanks to Brandon and his team from Bruce's AC.

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5.0 out of 5 stars
- August 15, 2016

I called on a sunday and Gary called me back right away and said he would be here in 20 minutes. He got to my home in 15 minutes and checked everything. My circuit breaker had kicked off, and the a/c was running but I wanted to make sure it was ok. He couldn't find anything wrong, but said it could be the breaker going bad and to keep an eye on it. I asked how much do I owe you and he said nothing! What a fabulous company! I will recommend them to everyone I know!

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Bruce's AC
Average rating:  
 36 reviews
by John Kirby on Bruce's AC
Great Job

Shopped around for two whole new systems. I remembered my neighbor had units replaced a few months ago and asked who they used because I was not happy with the quotes I was getting. Glad I did...didn't try to sell me most expensive option but what I needed. Great price and installed professionally. I've had two minor issues come up and they have responded immediately. I work in Real Estate and have recommended to everyone. Great job!

by Charlotte on Bruce's AC
Always good service!

Always have had very good service with Bruce's Air.

by Joanne on Bruce's AC
No problems ever!

No problems in the past 17 years!

by Jery on Bruce's AC
Excellent Service

Been doing business with Bruce's for years. Always excellent service.

by John on Bruce's AC
Honest!

Honest and prompt service. Highly recommend.

by Bernie on Bruce's AC
Integrity

Bruce's AC stands behind the air conditioners they install.

by Argall on Bruce's AC
Outstanding Service!

Outstanding Service with a reasonable charge.

by Martha on Bruce's AC
Excellent Service!

Thank you so much for such excellent service.

by Dave on Bruce's AC
Excellent Customer Service!

Excellent Customer Service! I highly recommend Bruce's Air Conditioning. They have serviced my home and rental properties for three years.

by Margie on Bruce's AC
Professional!

Very pleased with the professionalism of your technician. He explained everything to me. Would use Bruce's service again!

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